Ciphercafe Privacy Policy

At Ciphercafe, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, place orders, or visit our café locations.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Information You Provide

  • Personal Details: When you fill out a contact form, place an order, or subscribe to our newsletter, you may provide information such as your name, email address, phone number, delivery address, and payment details.
  • Feedback or Reviews: Any comments, suggestions, or content submitted voluntarily through our website or social media.

    • 1.2 Information Collected Automatically

  • Website Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages viewed, and time spent.
  • Cookies and Similar Technologies: Our website uses cookies to enhance your experience. These help us remember your preferences and understand website traffic patterns.

    • 2. How We Use Your Information

  • To process and fulfill your orders
  • To respond to your inquiries and provide customer support
  • To send you updates, promotions, and newsletters (only if you opt-in)
  • To improve our website and services
  • To ensure the security of our website and detect fraudulent or unauthorized activity
  • To comply with legal obligations

    • 3. Sharing Your Information

    We respect your privacy and do not sell your personal data. We may share your information with:

  • Service Providers: Trusted third parties who help us operate our website, process payments, deliver products, or provide marketing support. These parties are required to keep your information confidential and use it only for the services we request.
  • Legal Authorities: When required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

    • 4. Data Security

    We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial safeguards to protect your data from unauthorized access, disclosure, or misuse.

    While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

    5. Your Rights and Choices

  • Access and Correction: You can request access to your personal data and ask us to correct or update it if it's inaccurate.
  • Opt-Out: You may opt out of receiving promotional emails at any time by clicking the unsubscribe link or contacting us directly.
  • Cookies: Most browsers allow you to disable or manage cookies. Doing so may affect your experience on our website.

    • 6. Children's Privacy

    Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information immediately.

    7. Third-Party Links

    Our website may contain links to external sites not operated by Ciphercafe. We are not responsible for the content or privacy practices of those third-party websites. We encourage you to review their privacy policies separately.