Ciphercafe Terms and Conditions

Welcome to Ciphercafe, where coffee meets conscience. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our site and visiting our cafés, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing the Ciphercafe website or visiting any of our café locations, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including any additional guidelines, policies, and procedures referenced herein.

2. Company Information

Ciphercafe is dedicated to producing premium coffee sourced from Fair Trade certified growers and Farm Gate certified farms. We ensure that all of our beans are grown, processed, and roasted to the highest standards. Our cafés in Bengaluru and New Zealand offer not only exceptional coffee but also a uniquely tranquil and sophisticated environment.

3. Scope of Services

3.1 Website Use

  • Intended Use: Our website provides information about our products, cafés, company philosophy, and practices. It may also provide access to our online ordering system and promotional offers.
  • Content Accuracy: We strive to ensure that all information on our website is current and correct. However, we make no warranty regarding the accuracy or completeness of such content.

    • 3.2 Café Experience and Product Offerings

  • Product Quality: All our coffee beans are Fair Trade and many are Farm Gate certified. Our commitment to sustainability and fair compensation for growers is fundamental to our ethos.
  • Café Amenities: Locations provide amenities such as high-speed WiFi, convenient parking, and gourmet menus. Opening hours and specific offerings may vary by location and are subject to change without notice.

    • 4. Ordering and Payment

    4.1 Online Ordering

  • Order Process: When placing an order through our website, you agree to provide accurate and complete information as required.
  • Payment: We accept payment via secure online methods. All orders are processed in accordance with the prevailing prices at the time of purchase. Prices are subject to change at our discretion, and any applicable taxes or fees are your responsibility.
  • Order Confirmation: Once your order has been submitted, you will receive an order confirmation via email. This confirmation does not guarantee acceptance and is provided solely for your reference.

    • 4.2 In-Store Purchases

  • Payment Methods: Payments for in-store purchases may be made via cash, debit/credit cards, or other methods as indicated in the store.
  • Return Policy: Please refer to our Return and Refund Policy for details regarding in-store purchases.

    • Intellectual Property

    5.1 Ownership

  • Content Ownership: All content available on the Ciphercafe website, including text, graphics, logos, images, and software, is the intellectual property of Ciphercafe or its licensors. Unauthorized use, reproduction, or distribution of this content without our express written consent is strictly prohibited.
  • Trademarks: “Ciphercafe” and its associated logos, slogans, and designs are registered trademarks of Ciphercafe. Any use of these trademarks without permission is unauthorized and may result in legal action.

    • 5.2 User Content

    By submitting any feedback or other materials (e.g., reviews, comments, photos) on our website or social media, you grant Ciphercafe a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content for promotional and marketing purposes.

    6. User Conduct

    While using the Ciphercafe website and services, you agree to abide by the following guidelines:

  • Prohibited Activities: You must not engage in any activity that is unlawful, fraudulent, or harmful to any person or entity, including the use or dissemination of any harmful software or misinformation.
  • Respect: Users are expected to behave respectfully when interacting with other customers, employees, or representatives of Ciphercafe, both online and in our cafés.

    • 7. Limitation of Liability

    Ciphercafe endeavors to provide quality products and services; however, we cannot guarantee continuous, uninterrupted, or secure access. To the fullest extent permitted by law:

  • Disclaimers: Ciphercafe and its affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website, products, or services.
  • Force Majeure: We will not be held responsible for any delay or failure to perform our obligations due to causes beyond our control, including natural disasters, system failures, or other unforeseen events.

    • 8. Privacy and Data Security

    Your privacy is important to us. Please refer to our Privacy Policy for details on how Ciphercafe collects, uses, and protects your personal data. By using our website and services, you consent to our data collection and processing practices as described in our Privacy Policy.

    9. Governing Law and Dispute Resolution

    9.1 Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Ciphercafe primarily operates. By using our website and services, you consent to the exclusive jurisdiction of the applicable courts for any disputes.

    9.2 Dispute Resolution

    Any disputes arising out of or in connection with these Terms shall be resolved through friendly negotiation between the parties. If a resolution cannot be reached, disputes will be submitted to arbitration or the courts, as determined by Ciphercafe.

    10. Changes to the Terms and Conditions

    Ciphercafe reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our website or services after any changes signifies your acceptance of the updated terms.

    Contact Information

    If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

    Email: info@ciphercafe@gmail.com

    Address: India, Uk